Communication Technologies & Equipment Magazine #6, 2013

2013 year is a moment of information processes stabilization in Vologda region pages 6-7
Public Service availability in Udmurt Republic pages 8-9
Development of information community program of Yaroslavl region pages 10
Effective public administration is impossible without innovative IT-tools pages 12-13
IT technologies have become one of the most important competitive position pages 14-15
Empowering UEC in regions pages 16-17
IP industrial PBX Qualification Criteria pages 18-20
World trends of energy pages 22-24
Major trends at the UPS market pages 24
Good service is a ticket to customer loyalty pages 32-34
What contact center is effective? pages 38-39
Advantages and disadvantages of contact centrs pages 40-41
People security at mass events pages 42-43
Network attacks: damage methodologies for enterprises pages 48-49
Practical use of cloud technologies: global trends and new tools pages 51-53
Next Generation Network (NGN) peculiarities. Part 1 pages 56-59
The non-orthogonal frequency division multiplexing (N-OFDM) signals. Part 2 pages 60-65
GLONASS: results of development and state pages 66-68