Communication Technologies & Equipment Magazine #6, 2014

Bridging the digital inequality of regions pages 12-13
Popularization of IT-sphere in Republic of North Ossetia-Alania pages 14-16
Outsourced call-center: yesterday, today and tomorrow pages 20-21
Call centers today. The balance between costs and quality pages 22-24
Geography is expanding – the quality consistently pages 25
Outsourcing of the call-centers pages 26-27
Virtualized contact center next generation pages 28-29
Speech technologies: advantages and trends pages 30
Innovations in IT outsourcing – world traditions and the Russian experience pages 32-33
MES in IT architecture. Managing the production cycle pages 34-37
The effectiveness of business analytics in retail pages 38-39
Outsourcing: who needs it and why pages 40-41
IT and telecom results 2014 pages 42-45
Building or leasing a data center: pro et contra pages 46-47
Data Center Sustainability and Uptime – The Price of the Question pages 48-49
Information Age – Software-defined everything feature pages 50-51
A local service in cellular communication networks pages 52-54
Master-Connect – one of the largest metropolitan optical networks in Europe pages 55
5G: Image of future systems the mobile communication. Part 1 pages 56-61
About Audio satellite broadcasting pages 62-64
Satellite Internet: advantages and development trends pages 65-67
The atlas of OTT video-service market on the first half year results of 2014 pages 68-69