Trends and innovations of modern contact centers market

On the most recent trends of development of contact-centers and the expectations of editors told the leading market experts contact-centers and collaboration.

Vitaly
Solomatin Head of sales support management "Telephony and contact centers" group "Asteros"

Dmitry
Tyazhlov Head of contact-center of Orange Business Services in Russia and CIS

Djordje
Petrovic Technical consultant Unify Russia and CIS

Published: Communication Technologies & Equipment Magazine #6, 2015

Issues List