IP-PBX: customer requirements and
vendors opportunities
IP-telephony is booming last 10 years. And according to analysts, it can even
totally replace traditional communications by 2018. However, the variety of
IP-solutions requires different businesses a clear understanding of the pros and
cons each of them. Moreover, all the pros and cons should be considered in
relation to different field of work. After all, what is suit for developing
internet-projects may be not so good for large software developers and
advertising agencies, simply because for these companies focus on different
business-processes, which IP-solutions are called to enforce.
Denis
Stepannikov
Senior specialist of IT-outsourcing and projects
Department, ALP Group
Keywords:
IP-PBX,
cloud IP-PBX, call-centers, cloud call-centers, UC, SMB, enterprise
